Reconvene & Reconnect
Every year more than 500 customer experience professionals gather from across the US to meet (virtually in 2020 & 2021) for an industry-leading event. With more than 30 breakout sessions, powerful keynotes, virtual demos and lounges, networking sessions, and more, this is an annual experience you won’t want to miss!
Save the Date for ACX22 | RSVP for this Premier Onsite Event | March 20-22, 2022
Omni Resort, Amelia Island, Florida
Mark your calendars now to join us in beautiful Amelia Island for ACX’22!
PACE is the only non-profit trade association dedicated exclusively to the advancement of companies that engage with customers via the contact center.
Learn more about PACEAssociation.org
Make your voice heard – PACE represents your interests and helps you get involved.
Gain a competitive advantage – Increase your knowledge and become an industry leader.
Gain industry insights – Access exclusive contact center information and network.
Maximize your membership value – Explore the many PACE benefits tailored to your goals.
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Access Past ACX Virtual Event Content
ACX21 | October 26-27, 2021
ACX21 was packed with insightful learning and great content dedicated to the contact center industry.
Now PACE members can access more than 10 FREE event sessions:
Myra Golden’s Keynote: Celebrating the Heart of Customer Service
How are Labor and Staffing Affecting Contact Center Operations?
The Intersection of Journey Analytics and Compliance
Overcoming the Impacts of Negative Call Experiences with Branded Calling
Outsourcing BPO Services During COVID and Beyond
The New FTC – What Compliance Issues to Watch Out For
Keynote Address: CS and CX – What’s the Difference?
Leveraging Emerging QA Technology To Drive CX
The Direct Link Between Employee Experience and Customer Experience
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Access ACX2020
Simply click here to unlock all of the 2020 sessions delivered by industry experts on contact center trends, technology, compliance, operations and more.
PACE | 7230 Arbuckle Commons, Suite 101
Brownsburg, IN 46112 | 317.816.9336