WHY ATTEND PACE ACX '19?
“What a great lineup of presenters for ACX’19! This year’s Convention & Expo offers dynamic Subject Matter Experts from industry-leading companies such as Amazon, Google, Uber, Hulu, Weight Watchers, Ring, CustomerBliss and Fidelum Partners. Their unique insights and perspectives are sure to help you improve the customer experience that your organization delivers. Come join us!”
Vice Chair, PACE Board of Directors; Owner, CH Consulting Group
PACE ACX ’19 will deliver:
- Engaging & Interactive Content: Our education tracks and breakout sessions provide you with knowledge, strategies and resources you can immediately incorporate into your daily strategy. ACX’19 will provide you with the tools you need to help you make better decisions for your team, project and organization. You will also receive a 360° View of Customer Engagement, which will include innovative content and education in key areas such as:
- Customer Experience
- Compliance and Data Privacy
- Contact Center Operations
- Omni-Channel Optimization
- Employee Engagement
- Service Delivery
- Big Data Analytics
- Brand Strategy for Contact Centers
- AI & Automation
- Expert Speakers: Our Subject Matter Experts will deliver educational, tactical and engaging content. Our expert speakers are from industry-leading companies such as Amazon, Google, Uber, Hulu, Weight Watchers, Ring, CustomerBliss and Fidelum Partners.
- Meaningful and Productive Networking Experiences: ACX’19 affords many networking experiences to get you connected with hundreds of industry professionals. You will meet many individuals in your field that are dealing with similar issues that you are facing in your organization. Brainstorming best practices over casual conversations can help you and your organization breakdown frustrating barriers and roadblocks.
- Solution-Focused Expo Hall: ACX’19 features an exclusive Expo Hall showcasing the latest innovative technology from companies such as Neustar, Noble Systems, and Daily Pay. If you would like to feature your business, click here.