Frequently Asked Questions

Frequently Asked Questions

You may have questions, we have answers.

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What is PACE ACX?

ACX is the annual convention and expo for the Professional Associations of Consumer Engagement (PACE) and the Consumer Consent Council. ACX helps businesses identify and utilize the industry’s best practices with educational programming and opportunities to explore the latest technology and engage with the brightest minds in the industry.

Who will be there?
As the major event for all who work in any form of customer engagement, members from PACE, the Consumer Consent Council, Women of MarTech, and Blacks in Performance Marketing will be in attendance as well as key players of the industry representing many Fortune 500 companies. Members who miss out on attending really miss out!
Where can I find the convention schedule?
You can find it through the Whova App (Apple, Google) and on our website here.
How many people will attend?
We expect to sell out with 600 attendees in 2022. Don’t miss your opportunity to attend! You can register here.
How many sponsors are involved?

This year’s event will have nearly 40 sponsors.

What is the dress code?

Viva Nash-Vegas with denim and diamonds! We kid, but Nashville is known for being laid back and a little sparkly. Unless an event otherwise specifies, e.g., golfing, you’ll feel right at home in your favorite pair of jeans. We invite you to relax and wear what makes you feel most comfortable, within reason of course; please leave your chaps at home; you won’t need them to ride the mechanical bull.

What happens if I can't make it?

Tickets are refundable until 30 days prior to the event. Tickets are fully transferable. If you should need assistance with either of these, please email Susan Burt, PACE’s Vice President of Operations, Susan.Burt@paceassociation.org.

What is the parking situation?

Parking at the JW Marriott is valet only. The hotel’s convenient location is an easy walk to many downtown shops, restaurants, and attractions including the honky tonks of Broadway.

Valet costs are as follows:
Overnight: $48
Transient:
0-2 hr : $18
2-4 hr:  $28
4-6 hr:  $38
6+ hr:   $48

Are there any organized shuttles?

No, after you arrive at the hotel it is an easy Uber, Lyft, or taxi ride anywhere that isn’t within walking distance.

What does PACE ACX registration include?

Ticket to all sessions, events and exhibit hall + meals at the JW Marriott Sunday – Tuesday. Additionally, there is access to the dinner on Monday night at Ole Red on Broadway.

Is the Convention & Expo filmed or photographed?

Yes, so smile for the cameras! The entire show will be filmed and photographed.

Can I share my event ticket with another person?

Sadly no, it is one ticket per person.

What if I have dietary requirements?

When you register, please note your requirements on the registration form. If you have other accessibility needs, please note those as well in the notes.

What health precautions will be in place?

Please be assured that your health and safety are our top priority! We are constantly monitoring current restrictions and guidelines. As of now, masks will not be required and we don’t anticipate that will change. However, we understand and respect that some may prefer to wear them, and we will have additional masks available if needed. Sanitizing stations will also be set up around the venue. If anything changes, we will keep you in the loop with an email alert.

My company is interested in sponsoring the event, what is the next step?

Please reach out to Joe Laskowski, PACE’s Senior Vice President of Member Services joe.laskowski@paceassociation.org, mobile 714.404.4391.

What if I have additional questions?

Please send an email to andrea.layne@paceassociation.org and she will respond as soon as she can.

2022 PACE Annual Convention & Expo Pricing

$1295

HURRY! Limited seating available.

Limited Event Sponsorships Available

Request more information and secure your spot.

To view and download the prospectus, fill out this form.

You will be taken directly to the link.

2022 PACE Annual Convention & Expo Pricing

$1295

HURRY! Limited seating available.

Limited Event Sponsorships Available

Request more information and secure your spot. 

To view and download the prospectus, fill out this form.

You will be taken directly to the link.